Shipping policy

Last updated: 2 September 2026

We print in Australia and dispatch from Brisbane, Queensland. Everything below applies to Australian orders.

What it costs

Order value	Cost
Over $75	Free
Under $75	$8.99 flat rate

All prices on the site include GST. Shipping is added at checkout, and you will see the total before you pay.

If you have a free-shipping offer from us, it applies whatever your order is worth. We send one to new subscribers and occasionally to customers we have not seen in a while. It will apply automatically at checkout, or the email will tell you the code.

When it goes out

Orders are dispatched the next business day. Orders placed on a weekend or public holiday go out the next business day after that.

You will get an email with tracking as soon as it is on its way.

We hold stock rather than printing to order, so nothing here waits on a print run.

How long it takes

Delivery takes 5 to 7 business days, counted from dispatch rather than from when you order.

Your parcel will come from Australia Post or Aramex depending on the address.

These are the carriers' estimates and we pass them on honestly. They stretch during December, and they stretch after floods, fires and industrial action. When we know something is running late, we would rather email you than let you find out from a tracking page.

Where we ship

We ship anywhere in Australia, and we deliver to PO boxes.

We cannot deliver to parcel lockers.

We do not ship internationally at the moment.

If a parcel does not arrive

Tell us. Email info@littlefounders.com.au with your order number.

Chasing the carrier is our job, not yours. You bought from us, so the parcel is our responsibility until it reaches you. We will lodge the enquiry, follow it up, and keep you informed. You do not need to contact the carrier yourself or spend an afternoon on hold.

If it is genuinely lost, we will send a replacement or refund you in full. Which one is your choice.

If tracking says delivered and it is not with you, check with anyone else at the address and look for a card or a photo on the tracking page. Parcels are often left somewhere sensible and unremarked. If it is still missing after that, tell us and we will treat it as lost. We will not ask you to prove a negative.

If it arrives damaged

Send a photo to info@littlefounders.com.au. We will replace it at our cost, and we will not ask you to post the damaged one back.

Full details are on the Returns and Refunds page.

Wrong address

If you notice a mistake, email us straight away and we will fix it if the order has not gone out. Since orders are dispatched the next business day, that window is short.

Once a parcel has been dispatched to an address you gave us, we cannot redirect it, and if it comes back to us we will need to charge postage again to resend it. Worth a glance at the confirmation email when it lands.